Shipping policy
Shipping Policy
Thank you for shopping at [ZORYN]. We are dedicated to delivering your orders quickly, safely, and efficiently. Please review our shipping guidelines below.
Order Processing Time
All orders are processed within [1-2 BUSINESS DAYS]. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed by a few days; if a significant delay is expected, we will contact you directly via email or phone.
Shipping Methods and Delivery Timeframes
We partner with reliable domestic courier services to ensure your orders arrive securely.
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Standard Shipping: Deliveries generally take [4-6 days] across metro cities, and [5-7 days] for tier-2, tier-3 cities and remote regions within India.
Shipping Costs
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Standard Shipping Fee: [Above 600 ruppees Free for all orders / ₹50 for orders below ₹499].
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Any applicable shipping fees will be clearly displayed at checkout before you finalize your payment.
Tracking Information
Once your order has been handed over to our logistics partner, you will receive a shipment confirmation email and/or SMS containing your unique tracking number and a link to trace your delivery in real-time.
Delivery Issues and Delays
While we do our best to ensure your package arrives on schedule, external factors such as severe weather, natural disasters, state holidays, or courier disruptions may occasionally cause delays[ZORYN] is not liable for delayed deliveries caused by third-party courier services, but we will actively work with them to resolve any issues on your behalf.
Damaged Packages
If you notice that your package is severely damaged or tampered with upon delivery, please do not accept it from the courier. Take photos of the packaging and immediately contact our customer support team so we can arrange a replacement.
International Shipping
Currently, we only ship to addresses within India. We do not offer international shipping at this time.